I just had to write and tell you how pleased I am with my order of the Lowri red necklace. It is really arty, with a beautiful mixture of colours and shapes. My favourite piece of One Button collection so far!


I just want to let you know what an amazing company you have. My recent purchases arrived promptly and well packaged ALSO the one item I returned, the refund was super fast. I  am particularly fussy and your customer service is second- to-none.

Thank you so much


Just wanted to say a huge thank you for my order which was received today.  It was dispatched super fast and I’ve never received an order that was packaged with such care and attention, especially with the little gift bags and tags.  How wonderful.


Hi Emma

Just a quick message to let you know that both packages arrived this morning and they are great.

Alice particularly will I’m sure attract some attention and Flossie too.

Will no doubt be back again to buy.

Warm regards


Many thanks for taking care of the order so quickly. I just love the items and have had many compliments!

Keep up the good work!


I ordered a necklace from the website on Sunday 12th March.

It arrived today as promised in 2-3 working days of receipt of order.

It is wonderfully packaged, perfect to give as a present.

The necklace is lovely really pleased with it. It’ll be great for the summer as the colours are multi & bright.

It’s the first time I’ve made a purchase from One Button although I have seen some of the range in John Lewis & thought how nice they look.

Hopefully the necklace will last me a few years.

Thank you


Just to thank you for my order recently received.  Super speedy and beautifully packaged.  The button gloves and button studs (Taylor & Christina) are beautiful, excellent quality. 

Thank you again and wish you all a Happy Christmas and all the best for 2017 Frances

Hi Emma

Just wanted to say thank you.  My order arrived today.  Will definitely order from you again.



Received my order this morning and just wanted to say thank you. All beautifully wrapped and presented and securely packed. Perfect for Christmas!

Best wishes


Have just received my order what great service! I am delighted with my purchases. Have just re- ordered one item as it will make a great birthday gift for my twin sister.


Delighted with my purchases! Beautiful funky jewellery! and I love the bag!
very pretty packaging, Many thanks


Thank you so much for arranging for a replacement for my gift.  This arrived this week and I am delighted with it and it is one that will be really useful!
Your help is much appreciated.
Good to have come across your company – I certainly will use you in the future.
All best wishes and thanks again,


Thank you so much for the speedy arrival of a beautiful gift!  I received a gorgeous bracelet myself and within days had ordered a present for a friend.  The packaging just finishes it all off! Once again, thank you for you excellent service and beautiful bracelet! Will definitely shop with you again!


Thanks so much for the speedy reply!
I love your goodies, by the way. I want to tell everyone about the website but then I want to buy pressies for friends first! What a dilemma!
Many thanks


Just wanted to let you know what my bracelet was waiting for me when I got home last night – I love it and thought the presentation / packaging was beautiful.

Thank you very much for your help – I might be on your website again as I have my eye on some other items …….


I have received my replacement bracelet and wanted to say thank you for such an efficient and easy service. I will recommend you to my friends. Not only delightful jewellery but a delightful company to deal with. Thank you.


Hi Emma
Many thanks for your help to process my refund.-Much appreciated!
I always look forward to browsing the website-your lovely products make buying gifts a pleasure.
Best wishes


Thank you for the amazing delivery of my ear rings. They were so beautifully gift wrapped.
Will certainly shop with you again.


My new favourite online shop! Great products and great prices x


Just to say many thanks for my order which arrived today, beautifully packaged.


Replacement necklace received.

Thank you very much for your prompt response and excellent customer service


Necklace delivered….. Just to say thanks for all the lovely packaging that came with it


Hi Emma I just wanted to say a massive thank-you, I received my little parcel today and I am delighted with my jewellery – cant wait to wear it!!

Thanks again


I just wanted to say a huge thank you for the fast dispatch and beautiful wrapping of my friends birthday present! Too scared to unwrap to see them before she does as I’ll never get them back as neat! Many thanks and I have already found a stockist in Cornwall (mevagissey) so I can get myself something next week!


Hi, Just to say thank you so much for your help with my order. Your service is fantastic, if only more companies were this good! The brooch is gorgeous and very unique and I love the way it is packaged too, it makes it extra special to give as a present. I will definitely use you again and recommend you to others.


Just a note to say thank you for the prompt service that I received from you. The Dolly brooch looks perfect – I will definitely use your site again & recommend it to others. Regards


Thank you so much for the prompt service and the beautifully packaged goods
– it was like Christmas all over again!


Just wanted to say I received my lovely bracelet as a replacement for the hedgehog broaches  and I am delighted with it.

Thank you so much for doing that and I am sure I will get years of enjoyment from it.

I will be sure to use your company again as dealing with you has been fantastic

Thanks again



I’ve just received my third order from you and just wanted to say thank you. I’ve bought a few Christmas presents and also some treats for myself and every parcel has been lovely!

I love your products and how they’re presented and have been recommending them to lots of people! Brilliant online and delivery service too.

Thank you for brightening up a Monday in January 🙂


Absolutely thrilled with my delivery this morning, the packaging and label is great quality and the bracelet even better- can’t wait to wear it. Really looking forward for my second parcel to arrive. Thank you everyone at Lou Lou Frou.


Just like to thank you for the order I placed with you recently. It was all for myself but it arrived very quickly 23.12 and I love it all. The gift bags and labels etc were a lovely touch and I will defo order again. Thanks again



I just wanted to send a quick email to you to say thank you so much for the amazing service I received when I recently purchased a bracelet from your site.

My bracelet arrived quickly with the most beautiful packaging, I will keep all of it to show to my friends as it really did surprise me. Adding to that, I will most certainly be doing the majority of my Christmas shopping on this site and have already recommended it to several colleagues who have commented on my bracelet.

Thank you again, you should be so very proud of having such a unique and illuminating website.


Hello, Thank you so much for dispatching my bracelet so quickly and efficiently. I had lost it and I was so upset, as my dad had bought it for me. Many thanks for such good service and such quick response to my enquiry. Keep up the good work!


Received very quickly. Love all the pretty gift packaging and cant wait to give it as a present. Will definitely shop with you again! Keep up the free P&P! Thanks!


Hi received this morning, lovely quick service, and I am so pleased with the brooch, Thank you


Hi, Just thought I would drop you a line to say how extremely pleased I am with my order. Lovely gift bag and label, ready to give!
Excellent attention to detail, will definitely be ordering from you for Christmas. Keep up the free p&p, it really makes a difference. Well done.


My order placed yesterday lunchtime is here. The earrings and bracelet are beautiful and I will definitely be ordering from you guys again with the fab packaging


I just wanted to say a massive thank you for the absolutely gorgeous bracelets I ordered from you as wedding thank you gifts. Your customer service is like no other I have ever experienced. You replaced one of the bracelets (missing stone) with no questions asked which arrived literally the next day with replacement packaging as well, which by the way is so so pretty. You also, as a gift, allowed me to choose a necklace as way of an apology. This literally made my day! I wish there were more companies like you around, you are fantastic and will absolutely be buying from you again for birthdays/Christmas etc. What a fantastic business you have! Many many thanks.


I have just received my one button ebony bracelet and i just wanted you to know how utterly delighted i am not only with the bracelet but the organza bag and gift wrap it came with. I will definitely shop with you again and I will recommend you to others Thank you very much.


I love the selection of One Button jewellery! It is so crafty and whoever designed it is very, very creative! =] Megan

I’m sitting with my coffee wearing my beautiful new scarf. Many thanks for your excellent service and stunning products.


I just wanted to say how delighted I am with the very speedy arrival of my gorgeous brooch. Order was placed on the afternoon of the 22nd December and arrived Christmas Eve morning, all beautifully packaged in a box, with pretty organza bag and gift wrap. Great website, excellent customer service and speedy delivery- well done lou lou frou!!!!!